Social responsibility

Social responsibility

We believe that every individual and every company has the power to make the world a better place. It’s a simple ethos, but one that runs through the core of our approach to doing business. One of our company values is ‘integrity’ and we practice this in everything we do, including our approach to our clients, our local community and the environment.

When it comes to our clients, we have defined our commitment to social responsibility in our Treating Customers Fairly policy, so that you can understand our procedures and what to expect from our service.

In a nutshell, the Treating Customers Fairly policy outlines the ways in which we have embraced all aspects of the Financial Conduct Authority’s Treating Customers Fairly policy. We have reviewed all of our company procedures and practices in light of its principles and expected outcomes. For full details of how we ensure that our clients are treated fairly, please read our Treating Customers Fairly policy document.

But social responsibility does not end with those who use our services. It is also about giving consideration to the wider world, through engagement with local community activities and causes and a thorough approach to sustainable business practices.

We consider our environmental impact routinely and aim to reduce our carbon footprint in multiple ways, from reducing waste to opting for greener methods of transportation. Reducing our impact on the environment is a team effort and we work hard to ensure that everyone at IMC takes a joined up approach to this, just as we do with our commitment to excellent customer service.

If you would like to know more about our sustainable approach to doing business, our commitment to social responsibility, please don’t hesitate to get in touch with us today.

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It’s important to us that you get to know who is looking out for your financial future. Meet our team and discover our experience and see why we are perfectly placed to provide your financial advice.

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"My wife and I used IMC for the first time 2 years ago to renew our mortgage, Jacqui Elliot (our mortgage adviser) was extremely helpful and found us exactly the right product to meet our requirements. We were so impressed we have returned again this year to IMC and Jacqui to review our mortgage options. We would highly recommend IMC so much so we have recommended them to our Daughter and friends, and we would not do that unless we were extremely confident that they were the right people to go to."

Richard Tindall , May 2018

Independent review from Google
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"We have been using IMC services for just over 5 years.Jackie has been very helpful and supportive whilst helping us choose the right mortgage. All the staff are very professional and friendly. I would strongly recommend IMC services to others."

Danijela Fordham , Jul 2018

Independent review from Facebook
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"A great service! - Jacqui always incredibly helpful, understanding of our needs and finding us the best products for our needs."

Julian Foster , Aug 2018

Independent review from Google